We don't have any really formal terms and conditions. However we are an honest and professional company that respect you and your property!
1. If you are not happy with our service then don't pay us!
2. The times we give you are approximate - we don't run a train service! We will try but arrival times could be within an hour each way of the agreed times
3. If you are happy with our service then please pay us on completion by either cheque or cash.
4. We have developed our likes and dislikes for you to take into consideration !
Fresh ground coffee in the morning; if not then a fresh cup of tea is just delightful
A fireplace that is clear of all ash and cinders and the space around the fireplace is clear for me to work
Being warned that there is a possible fault in the chimney
Being recommended as a good sweep. Praise goes a long way to making my day
Being greeted by a Friendly dog
Turning up on time only to find the householder has forgotten I was due to call
Finding that the chimney I am supposed to sweep has a fire burning in the grate
Having swept the chimney, being asked to call again to be paid.
If I am required to call again to collect my fee them I might as well sweep the chimney at that time too